Refund policy

We are committed to providing the freshest and highest-quality flowers. Since flowers are a natural and perishable product, minor imperfections may occur, and refunds or exchanges cannot be guaranteed.

If you are unsatisfied with your order, please contact us within 24 hours of delivery or pickup, including your order confirmation and photos of the issue. We recommend bringing the product to our store so our florists can inspect it in person.

Your satisfaction is important to us, and we will do our best to address your concerns promptly.